Contact Us

Contacting XeroBank

We're here for you 24/7, whether you need help figuring out which product is best for you, or you need support for services you already have. Below you will find our help documents and ways to contact us depending on your need. XeroBank clients get even faster support access by being able to enter tickets directly into our support system when they log into their control panel.

Tutorials & Manuals

Frequently Asked Questions - You can find most answers right here.

Services
Private Internet - How to set up your Private Internet service.
Encrypted eMail - How to set up your email account and software.
File Vault - How to access your remote file storage.

Software
xB Browser - Surf the internet privately and securely.
xB Mail - Anonymous and encrypted email software.
xB VPN - The secure Portable OpenVPN client.
xB Machine - A hardened, secure virtual workstation.

Support Tickets

XeroBank clients get direct access to our fast and friendly helpdesk. Log in to your account, click on the Support tab, and ask away.

If you have an issue that isn't addressed in our Tutorials & Manuals section, but you aren't a XeroBank client, you can use the public form to initiate a non-client ticket request.

Directory

Sales -
Do you need help with selecting your solution, or have a question about your order? Don't hesitate to contact us.

Public Relations -
Are you a member of the media or press, a blogger, a writer, or just an interested party? Drop us a line; we want to hear from you.

Business Development -
We generate a lot of excitement, and sometimes that leads to excellent business opportunities. If you are interested in being a channel partner or reseller, contact us.

Careers -
We are always looking for the highest quality talent and skill. Our work atmosphere is rewarding and enjoyable. Tell us about yourself and why you think you would be a good team member.

Legal -
For inquiries, notices, and follow-ups, you can reach us here.

Law Enforcement - Contact Information
Are you a member of law enforcement and have an open investigation? We have detailed instructions to help you.